Your data, your rights
Every piece of information you share with 12jet is stored with the utmost care. Who can access it, how it is used, and how long it is kept — all of it is clearly explained here. No grey areas.
Key Guarantees
Read this quick summary before diving into the full policy
Every piece of your data and every transaction is protected with 256-bit SSL encryption — the same level of security used by leading banks in Bangladesh.
12jet never sells your personal information to third parties. Your name, phone number, or payment details are never shared with advertisers or external organisations.
Only the data necessary to provide our services is collected. We do not ask for unnecessary information, and outdated data is deleted once it is no longer needed.
You can view, correct, or request deletion of your data at any time. You can also opt out of marketing emails whenever you choose.
All data is stored on secure servers with regular backups and multiple layers of protection to prevent unauthorised access.
Many platforms publish their privacy policy in English only. 12jet has made the full policy available in Bengali so every user in Bangladesh can read and understand it for themselves.
Thank you for choosing 12jet. This Privacy Policy sets out in full how we handle your personal information. By creating an account or using the 12jet website, you are considered to have accepted this policy.
12jet only collects the information genuinely needed to provide its services. Requesting unnecessary data goes against our policy.
12jet uses your information solely to improve its services and enhance your experience. Your data is never misused for any purpose.
You can opt out of marketing communications at any time — simply go to your account settings or click the unsubscribe link in any email.
12jet does not sell your data or share it indiscriminately. However, limited data may be shared in certain specific circumstances.
12jet uses cookies on its website. Cookies are small files saved to your browser that help us deliver a better experience.
Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
12jet does not retain data longer than necessary. Once the purpose has been served or the retention period has expired, data is securely deleted.
Every registered user at 12jet has certain fundamental rights over their own data. We respect those rights.
To exercise your rights, email support@12jet.click or reach out via live chat. We will respond within 30 days.
12jet strictly enforces an 18+ policy. No one under the age of 18 is permitted to register, and no data is collected from minors.
12jet has put in place multiple technical and organizational measures to protect your data. These work together to keep your information secure.
In the event of a security breach, affected users will be notified by email within 72 hours along with guidance on the necessary steps to protect their accounts.
12jet may update this Privacy Policy when necessary. Users will be notified before any significant changes take effect.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us.
If you are not satisfied with our response, you have the right to file a complaint with the licensing authority.
Detailed overview
You should read a site's privacy policy before registering — but most people don't, and it's easy to see why: these policies are usually so long and complex that nobody wants to bother. 12jet understands that problem, which is why this policy has been written in Bangla, in plain and simple language.
A common concern is whether sharing your bKash or Nagad number with a betting site carries any risk. To be honest — some level of risk exists with any online transaction. That said, 12jet takes every possible measure to minimise that risk.
At 12jet, your mobile banking number is used solely for payment processing. It is stored in encrypted form on your profile — even 12jet staff cannot see the full number, only the last few digits. This is in line with international security standards.
During payment processing, your number goes directly to bKash or Nagad's servers — it does not pass through 12jet's servers. This method is called tokenization, and it ensures that your payment details are never stored directly with 12jet.
Many large platforms sell user data or share it with advertisers. 12jet does not. Your name, phone number, and betting habits are never passed to any advertiser.
12jet may send you personalized promotions based on your preferences — for example, if you bet frequently on cricket, you may receive BPL offers. This is done through 12jet's own internal system, not by sharing your data with external advertising companies. You can always opt out of marketing emails.
Many people see KYC as unnecessary hassle. In reality, it serves three important purposes — protecting you, preventing money laundering, and meeting licensing requirements.
Think about it from a security standpoint — if someone tried to open an account in your name and withdraw funds, KYC would stop them, because the face photo wouldn't match. KYC is essentially the guardian of your account.
KYC verification at 12jet is a one-time process — all future withdrawals are processed faster once it's done. After verification, your documents are stored securely on encrypted servers and deleted once the legally required retention period has passed.
Many people worry about cookies — as if someone is watching their every move. In reality, 12jet's cookies serve two main purposes: keeping you logged in and remembering your preferences.
Data collected through analytics cookies is anonymised — we can see how many users visited a page, but not where you personally went. This helps us identify which pages need improvement.
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